Welcome!
The Pacific Northwest itSMF LIG (Local Interest Group) provides Northwest IT Service Management practitioners a forum to gather, listen,and exchange ideas with fellow technology professionals. Our group includes members throughout Puget Sound and across Washington State. We meet six times per year to hear from national and local experts in Service Management.
Past topics have included: Change Management, Service Catalogs, Service Levels, and Finance issues in IT. Supplementing our bi-monthly meetings, we maintain a discussion group on Linkedin (itSMF Pacific Northwest LIG).
Membership in the national itSMFUSA organization is encouraged, but not required, to participate in our LIG. Meetings are usually free and guests are always welcome!
More Information
For more information about our LIG, please contact us at: mailto://pacnw@itsmfusa.net If you prefer you can use our web Contact Form. If you or your company are interested in being a speaker, sponsor, or part of our organizing committee please drop us a note!
January 17, 2012
--->Note: Meeting Move to January 24, due to weather conditions
ItSMF Pacific NW LIG Networking Social
At
4:00PM - 6:30PM, January 24, 2012
No host bar with food hosted by ITprenuers & West Monroe Partners
1032 106th Ave. NE, Suite 126 Bellevue, WA
Tel {425} 449-8917
Free Parking: Underground parking is located in a garage off of 106th; in the alley about 1/2 way up the block. Once in the garage walk directly across from where you entered. You'll see a door to shops and dining on 10th St. this will take you right to ViaVita Café.
Are you involved in planning, provisioning or delivering IT services? Are you a technical project manager, operations management or infrastructure professional looking for an opportunity to meet and network with your NW peers?
The itSMF Pacific NW Local Interest Group (LIG) recognized this past year that there is currently no professional organization here in the northwest that focuses exclusively on topics relating to your interests. We are excited to announce that we are launching a new 2012 program to bring this community together to offer a larger understanding of ITSM and to move away from an ITIL centric approach. Would you like to meet your peers here in the NW to network and discuss common issues and challenges? Then please join us for our January event!
Click here to register.
There will be no remote capacity for this event, however your input on the topics for 2012 are important to us. Please take a moment and let us know which 6 topics are most important to you!
Our knowledge topics will be:
ITIL 2011 Certifications - presented by Leslie Landry, ITpreneurs
Landry, ITIL v.3 Expert, Instructor, and Partner Development Manager for North America - In her current role as Partner Development Manager for ITpreneurs Leslie works with organizations to develop ITSM education paths for both individuals and organizations. Leslie began her career in ITSM as an ITIL instructor and has delivered numerous classes in ITIL v.2 and v.3 and CobiT to both private and public organizations. Prior to joining the ITSM industry Leslie developed an extensive background in organizational development and corporate education in both the telecommunications and software industries. She has developed and delivered courseware in the areas of: Communications, Creative Problem-Solving, Work/Life Balance, Managing Organizational Change, and Negotiating to Win. Leslie brings a solid business and organizational perspective to both her students in the classroom and her partner relationships.
The Changing Face of IT Service Management (overview) - presented by Richard Hawkins, ThirdSky
Hawkins, has 30 years in IT. 15 years in all aspects of TSM consulting: advisor, teacher, staffer, technologist, strategist, author, architect and mentor. Hawkins is Currently the Western Region VP at Third Sky.
